Support
Help for CoreParse, a local document analysis app for macOS.
Contact
Email [email protected] for product support, purchase questions, bug reports, and feedback.
Please include your macOS version, CoreParse version, document type, and a short description of what happened. Do not send private documents unless you are comfortable sharing them by email.
Frequently asked questions
Are my documents uploaded?
No. CoreParse analyzes PDFs and images on your Mac. Documents and OCR results are not uploaded by the app.
Why does CoreParse download models?
CoreParse uses local OCR, layout, table, and optional formula models. These model files are downloaded to your Mac before analysis can run.
How do free pages work?
Each natural month includes 10 free analysis pages. A PDF page counts as one page. A single image counts as one page.
What does full access unlock?
Full access is a one-time purchase that unlocks analysis beyond the free monthly pages and project batch export.
Can I export one table without full access?
Yes. Single-file and single-table export are available. Project batch export requires full access.
Is formula recognition required?
No. Formula recognition is optional and can be enabled for technical or academic documents that need it.